This site www.nettunome.it is owned by the company "Nettuno Marine Equipment srl", VAT number 02733410415, with registered office in Via Pantanelli 34/36 - 61025 - Montelabbate (PU) - Italy.

The sale is regulated by these General Conditions as well as by the methods indicated in detail in the following sections named respectively:

    1) Online order

    2) Prices, product features and availability

    3) Payment methods

    4) Withdrawal right

    5) Shipping and delivery 

    6) Warranties and Liability

    7) Disputes and applicable law

    8) Absolute Confidentiality of customer’s data

    9) Communications from the customer

Therefore, before sending the order, the customer is invited to carefully read the above sales conditions and information and print or save them on another durable and accessible medium. The customer will be promptly informed about any changes or new sales conditions that will be effective from their publishing on the web site but applied on the sales made after their publishing. The sending of the order by the customers confirms the acceptance of the current sales conditions.

    1) Online order

The web order sent to Nettuno Marine Equipment has to be complete and should contain all the necessary elements to identify the customer, the ordered product and the delivery address, otherwise it will be considered not valid. Nettuno Marine Equipment will send an e-mail to the customer with the order’s receipt and with the sales conditions applied.

    2) Prices, product features and availability

All product prices are clearly indicated on the Website and are inclusive of VAT. The prices applied are those indicated on the site at the time of the order. The prices of the individual products and the transport costs are subject to change and therefore, the prices indicated from time to time on the site cancel and replace those previously indicated.

In particular circumstances, Nettuno Marine Equipment couldn’t be able to ensure the availability of all products and so can’t be considered responsible for the temporary unavailability of one or more products. Nettuno Marine Equipment also undertakes, where required by law, to promptly inform about the unavailable product.

The images on the site are provided to the customer to facilitate the recognition of the products. It is possible that due to variations in production and/or packaging, the photos may not exactly reflect the appearance of the delivered product.

    3) Payment methods 

The payment methods are those indicated on the site in the "payment methods" section. Cash on delivery is possible only in Italy and for orders with a maximum amount equal to or equal to €300.00.

For the creation of personalized and tailor-made products, Nettuno Marine Equipment will require advance payment of the entire order total.

   4) Withdrawal right

As established by the Consumer Code, the consumer has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 days from goods receipt, upon a written communication to be sent through a registered letter with return receipt to the following address:

Nettuno Marine Equipment srl
Via Pantanelli 34/36 - 61025
Montelabbate (PU) - Italy

or to the address: [email protected] .

The customer, at his own charge, has to send the goods back in the manners and terms earlier agreed with Nettuno Marine Equipment.

The refund will be done just after checked the integrity of the product. The withdrawal right totally falls when the returned product is damage or incomplete: lack of the original package, absence of the accessories , damage of the product for any other cause than the transport.

The withdrawal right, as specified in the Art. 59 of the Consumer Code, is not applied for customized or tailored products.

    5) Shipping and delivery 

Deliveries are made only on working days from Monday to Friday, unless otherwise indicated by Nettuno Marine Equipment.

Delivery times vary according to the place of destination, in any case no responsibility can be charged by the Customer to Nettuno Marine Equipment in the event of a delay in the order or in the delivery of the products covered by the Purchase Agreements.

Unless expressly indicated from Nettuno Marine Equipment, the delivery will follow at ground level.

At the time of delivery, the Customer must check in particular:

- that the number of packages correspond to what indicated on the delivery document

- that the package is intact, not damaged nor wet and that has not been tampered with

Any damage to the packaging and/or products or the mismatch in the number of packages or indications must be immediately notified by the Customer, writing "ACCEPTED WITH RESERVE" on the courier's delivery receipt.

Nettuno Marine Equipment will replace or credit the damaged product or products according to the customer’s decision received by e-mail.

Furthermore, the Customer undertakes to report promptly - and in any case no later than 8 (eight) days from the date of delivery - to Nettuno Marine Equipment (by sending an email to [email protected]) any and all problems concerning the physical integrity, correspondence or completeness of the products received.

    6) Warranties and liability

Nettuno Marine Equipment, within the limits of availability as covered above, grants that the delivered products are equal to those shown and described on the website.

Nettuno Marine Equipment grants the respect of all norms of products production and conservation till the delivery at the order destination. 

    7) Disputes and applicable law

Civil disputes regarding the application, execution and interpretation of the contract of sale at a distance are under the application of the Italian Law excluding the 1980 Convention of Wien on international sales contracts.

For disputes that may arise between Nettuno Marine Equipment and the Customer, the Judge of the place of residence or domicile of the consumer will be competent if located in the territory of the State.

For Customers domiciled in states of the European Union, the articles will apply. 15-17 Reg. 44/01 EU.

For customers domiciled outside the European Union, the Court of Pesaro will have exclusive jurisdiction.

    8) Absolute Confidentiality of customer’s data

Owner and subject responsible of the data treatment is: Nettuno Marine Equipment srl.

In accordance with art. 13 of the Law Decree n. 196 of 2003, the data provided during the registration on the web site have the only the aim of proceeding with the invoice and delivery of the order. In case of missing data the order will be not concluded.

Nettuno Marine Equipment undertakes to treat as confidential these data and not to reveal them to unauthorized people, nor to use them for purposes other than those indicated, except with the customer’s authorization and in the indicated forms.

Such data may be disclosed after signing a confidentiality agreement, to collaborators and employees responsible for their preservation and the conduction of activities as above and divulged just for service purposes. Data should be shown under the request of the authorized authorities. Nettuno Marine Equipment reserves its right to wholly or partially outsource data treatment or entrust its management to third parties (physical or legal) who perform on its behalf, tasks of technical or organization nature. This companies treat data as responsible subjects.

In relation with the data treatment, the customer can directly, at any time, be able to practice the rights of article 7 of D.LGS n. 196/’03, in particular can ask for:

- the Indication of the origin of the personal data;

- the purposes and method of processing;

- the logic used in case of processing by electronic instruments;

- the identity of the data controller, data supervisors and the representatives designated under Article 5.2;

- the subjects or subjects categories to whom the data can be transferred or may acquire knowledge as Country representative, responsible or person in charged.

The customer will also have the right to obtain:

- the updating, correction or, when interested, the data integration;

- the cancellation, transformation into anonymous form, or the block of data processed in violation of law, including those that need not be retained for the purposes for which they were collected or subsequently processed.

Moreover he will have the right to object, in whole or in part:

- for legitimate reasons, the handling of the personal information regarding him/her even if it is pertinent to the data purpose;

- to the handling of personal data for the purpose of sending advertising material, direct sales, market researches or marketing communications.

In relation to these rights, the customer can contact the person responsible of the data treatment writing to Nettuno Marine Equipment srl: Via Pantanelli 34/36 - 61025 - Montelabbate (PU) - Italy; e-mail address: [email protected].

    10) Communications from the customer

For communications, complaints suggestions or remarks please contact us by:

Nettuno Marine Equipment srl
Address: Via Pantanelli 34/36 - 61025 - Montelabbate (PU) - Italy
Email: [email protected] 
Fax: +39 0721 1850049 
Telephone: +39 0721 499984